Terms and Services

Welcome to AnkAya.art. By accessing or using our website and services, you agree to be bound by these Terms and Services. Please read them carefully.

1. Introduction

AnkAya.art (referred to as “we”, “us”, or “our”) operates as a multivendor e-commerce platform that allows users to purchase and sell a variety of products and services related to art, culture, and leisure. By using our website, you agree to comply with and be bound by these terms.

2. User Accounts

  • Registration: To use certain features of our platform, you must create an account. You agree to provide accurate and complete information during the registration process.
  • Account Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Use of the Platform

  • Permitted Use: You may use our platform for lawful purposes only. You agree not to use the platform in any way that could damage, disable, or impair the platform, or interfere with any other party’s use of the platform.
  • Prohibited Conduct: You agree not to engage in any of the following:
  • Posting or transmitting any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
  • Violating any applicable local, state, national, or international law.
  • Engaging in any fraudulent or deceptive practices.
  • Infringing on the intellectual property rights of others.

4. Transactions and Payments

  • Purchases: When you make a purchase on our platform, you agree to provide accurate and complete payment information. All payments must be made through our secure payment gateway.
  • Vendor Transactions: If you are a vendor, you agree to comply with our vendor terms and conditions, including those related to product quality, fulfillment, and customer service.

5. Quality Assurance

We are committed to ensuring the highest quality of products and services on our platform. All vendors must adhere to our strict quality standards. If you encounter any issues with a purchase, please contact our customer support team.

6. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our platform, you consent to our collection and use of your information as described in the Privacy Policy.

7. Intellectual Property

All content on our platform, including text, graphics, logos, and images, is the property of AnkAya.art or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, AnkAya.art shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the platform.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the platform.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our platform by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the platform.

9. Indemnification

You agree to indemnify, defend, and hold harmless AnkAya.art, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of the platform, your violation of these terms, or your violation of any rights of another.

10. Changes to Terms

We reserve the right to modify these Terms and Services at any time. Any changes will be posted on this page, and your continued use of the platform after such changes have been made will constitute your acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about these Terms and Services, please contact us at:

AnkAya.art
Email: info@ankaya.art
Phone: +254740129389
Address: Nairobi, Kenya

Thank you for using AnkAya.art. We hope you enjoy your experience on our platform.